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Click here for FAQs related to your NexGenOF account information.
How can I leave a review for my recent purchase?
We know you spend a LOT of time in the field breaking some things and loving some others. We want to hear about it, and so does the rest of the Nexgen Outfitters community! At the bottom of each product page is our review section. Simply click "Write My Own Review" on the right side of the page to leave your feedback on the product.
Can I view my order status?
If you’re logged into your nexgenof.com Account, you can click the person icon in the upper right corner, and then click on "My Order Status". This will take you to a new page which contains your order history and all order statuses. If you checked out as a guest and have not set up your account, you can still check the status of an individual order. Click the person icon in the upper right corner and click on "Order Status". Enter your order number from your order confirmation email, along wit
How do I reset my password?
If you forgot your password, click on the person icon on the upper right corner of the website and click "Sign In", or Click Here. In the pop-up displayed, click "Forgot Password?" and enter your information. A new temporary password will be emailed to you. Follow the email link to log in, then change your password from inside your account information page here.
I ended up with two accounts, can I combine them?
Yes, please help us keep our customer data clean! You're able to combine the orders and wish list with someone else's account. Contact us and we’ll be happy to help you with the process.
How do I change the email address associated with my nexgenof.com account?
When logged into your account, click on the person icon in the upper right then click on “Personal Information” or Click Here. Add the new email address and hit “Update” at the bottom of the pop up. You will receive a message at your new address to confirm the change.
How do I log in to my nexgenof.com account?
Click on the person icon in the upper right corner of the website and click "Sign In", or Click Here. A pop up will display asking you to log in.
How can I share my wish list?
We both know these products are much newer than your grandpa's and sometimes he needs help to know EXACTLY what you'd like for that special occasion. So make sure from the Wish List page in your account you share your list with anyone as a helpful guide as to what you need to be more successful in the field! When logged into your account, click on the person icon in the upper right then click on "My Wish List" or Click Here. Fill out the form with your name, your email, the email of who you’re
How do I add items to my wish list?
On the right side of the product page, simply click "Add to Wish List." If you're not logged in, you’ll be asked to do so. Please be aware that a wish list item is NOT held or reserved under your name and is eligible for other customers to purchase, so they may be out of stock when you return. We also understand these products are much newer than your grandpa's and sometimes he needs help to know EXACTLY what you'd like for that special occasion. So make sure from the Wish List page in your acc
How do I unsubscribe from Nexgen Outfitter's killer emails?
If you really don’t want to hear from us, click on the "Unsubscribe" link at the very bottom of any Nexgen Outfitter's marketing email. If you just want to get less emails from us, click on "Edit your preferences" at the bottom of the email then choose the frequency and type of email you get. Keep in mind this does not apply to transactional emails like shipping confirmations. If you have any issues or questions, please contact us and we will be glad to assist you.
Can I change my billing information for easy checkout?
When logged into your account, click on the person icon in the upper right then click on "My Account Summary" or Click Here . Click on "One-Click Checkout Profile" on the left side. Once you're on the profile page, you can update your default billing address or add a new payment method.
Can I change or delete my saved addresses?
Absolutely, to ensure the best shopping experience we need the most up to date customer information! When logged into your account, click on the person icon in the upper right then click on "My Account Summary" or Click Here. Click on "My Address Book" on the left side. Once you're on the Address Book page, you can manage all your addresses for easy checkout or shipping.
How can I ensure my personal information is private and is not shared?
How do I subscribe to Nexgen Outfitter's killer email newsletter?
Look for the box in the lower left of most pages on the site that says "Sign-up for Our Email" and enter your email. You should get a welcome email and then start to receive seasonal and relevant outdoor information over the coming weeks. If nothing shows up, please check your Spam folder and add firstname.lastname@example.org to your address list.
How do I create an account?
To create an account, click on the person icon in the upper right corner of the website and click "Sign In", or Click Here. A pop up will display asking you to log in or create an account. If you’ve purchased from nexgenof.com before and provided an email, then click "Add a Password" to fully activate your account. If you’re totally new to nexgenof.com, click "Create An Account" and follow the steps from there. Once your account has successfully been created, you’ll receive an email at the email
Do I need a Nexgen Outfitters account to place an order?
You do not need a Nexgen Outfitters account to place an order with us, simply "checkout as guest". However, we do recommend that you create an account so that you can create wish lists, access your order history, and experience the most personalized and relevant shopping experience at nexgenof.com!
Does Nexgen Outfitters offer catalogs?
At first Nexgen Outfitters will not be mailing marketing pieces, but we know you’d like to see that kind of engaging information and inspiring product presentation soon. To be added to the mailing list Click Here and we’ll get one out to you as soon as they’re available.